Skip to content
Labs
Sign inRequest a demo

RCC · Infrastructure health

Know every camera, recorder and disk is working, on any VMS

Discover and watch cameras, streams, servers, network, storage and Kubernetes; correlate symptoms into one problem; find the root cause with its evidence; and fix it with a verified workflow.

Book a control-room walkthroughHow it works
Thirty camera symptoms traced to one switch port, with the evidenceFive stages run left to right along the video path: cameras, a network switch, a media server, a recorder and storage. The switch is marked as the fault. Below, three outcomes: one problem with its root cause, the symptoms grouped under it, and a ticket opened.cameras30 offlineswitchport 12 downmedia serverhealthyrecordergapsstoragehealthyone problem: switch port 12symptoms groupedticket opened
  1. Symptoms are collected from cameras, recorders, servers and the network.
  2. Correlation by time, topology and dependency finds the one cause, labelled observed, derived or likely, with its evidence.
  3. A verified workflow fixes it, or a ticket goes to the team that can.

Capabilities

What infrastructure health in RCC does

  • Discovery and inventory

    Cameras, streams, servers, VMS services, network, storage and Kubernetes in one model.

  • Topology

    Camera to switch to media server to recorder to storage, merged across sources.

  • Health engine

    Health for every resource, with impact carried along relationships.

  • One problem per cause

    Symptoms correlated by time, topology and dependency.

  • Root cause with evidence

    Deterministic analysis, labelled observed, derived, likely or AI-suggested.

  • Recording and video quality

    Recording gaps, storage, and frames scored for black, frozen, blurred or badly exposed video.

  • Verified remediation

    Restart a connector, reconnect a stream or open a ticket, under policy, then verify.

  • Any VMS

    Generic ONVIF first, with adapters for RCC and third-party video systems, and a white-label edition for VMS vendors.

How it works

From discovery to a verified fix

  1. Discover

    Agents and probes find every resource.

  2. Watch

    Health and topology, live.

  3. Explain

    One problem, one cause, with evidence.

  4. Fix

    Workflows and tickets, verified.

Where it is used

Who watches the estate

  • Large camera estates

    Know what is not recording before you need it.

  • Integrators and VMS vendors

    Health as a service for your customers.

  • City command centres

    Coverage assurance by area.

On the RCC platform

Stronger next to the rest of RCC

A failed disk or a dropped stream raises an incident with its root cause and evidence, and the fix runs as a verified workflow, beside the VMS it watches.

The RCC platformIntegrationsSecurity
Video management (VMS)Live view, recording, playback, video walls and evidence export.ERP and service deskWork orders to SAP, Maximo, ServiceNow and more.Command and controlCity picture, call-taking, dispatch, public warning and KPIs.

Questions

What buyers ask

Does it change our cameras or servers?

No. It is read-only by default; any change is an explicit, approved and recorded action.

Find the cameras that stopped recording

RCC can sit over the VMS you already run. Tell us about your estate, and we will show its cameras, recorders and disks in RCC with every problem it finds.

Ask for a camera health checkAll solutions