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Support

Help for the products you run

Documentation, health checks built into each product, and our support team when you need a person.

Contact support

Talk to a person

Customers reach support through the channel in their support plan, or by email at info@quantineliq.com with your organisation and product in the subject.

  • When you write

    Include the product and version, what you expected, what happened, and a decision or reference id if the product gave you one.

  • Air-gapped sites

    Diagnostics are exported as a file you can review before sending; nothing leaves your site on its own.